The supply Chain and logistics industry need to pick up the speed.
61% of B2B and 65% of B2C companies reported that e-commerce has the highest impact on customer retention and satisfaction. This is from the latest report from DHL.
The survey also depicts that the supply Chain and logistics companies need to provide greater predictability, flexibility, and speed to continuously maximize service levels for the retailers and merchants.
After all, e-commerce is the key driver of business growth.
Keeping this in mind, diverse big and small players in the logistics industry would need to adopt supply Chain mobility solutions.
Even the market leaders such as DHL plans around 250,000 roll containers that will be successively equipped with intelligent trackers to provide precise information about their location and detect movement.
Now is the time you need to develop your mobile app for your supply Chain and logistics management and maintenance.
But, why a supply Chain business needs a mobile app? What processes can you cover using a mobile app? How mobile app impacts the supply Chain and logistics industry?
Let’s find out the answers to all your questions related to supply Chain and logistics mobility solutions.
Table of Contents
How supply chain mobility solutions are making the difference?
One of the main, but a basic challenge that you might be facing to deal with your customers is to minimize the time it takes to deliver their goods.
The way businesses are looking at e-commerce for business growth, you need to look at technological advancements for the same reason.
That’s how you will be able to sustain in this growing industry.
A strategically designed advanced mobile app integrates fleet management solutions to enable real-time tracking of goods and streamline the entire logistics process.
With features like finding the best route to a destination through real-time traffic analysis, locating customers through GPS, and more support your logistics business in several ways.
You can capitalize on mobile app development in terms of better supply Chain visibility, higher conversions, and optimized transportation networks.
As a result, you can expect higher revenue growth for your business with the help of logistics mobility solutions.
1. Ease of fulfilling growing demands of logistics services
Logistics services mainly involve moving things from one place to another, such as picking, packing, and transportation, warehousing, managing and maintaining the stock inventory, and more.
That’s the reason why e-commerce and retailers are highly dependent on the supply Chain and logistics companies.
More retailers and e-commerce businesses are adopting Omnichannel business model for their next growth strategy. In this strategy, they expect constant support from your logistics company.
Higher orders placed online or offline means a higher number of requests of logistics services raised to fulfil them up.
A mobile app gives you the best ways to address such growing demands for logistics services.
You can also capture and analyze customer’s data to reduce errors, if any and make your service even more efficient to stay ahead of the competition.
2. Higher efficiency to handle and analyze data
With a higher demand for logistics and supply Chain services, you ultimately get a higher volume of the company’s data to handle and analyze.
But the sad thing is that more companies are unable to make use of such data for strategic research and development. In terms of actual numbers, more than 60 percent of companies are unable to use such data strategically, says research (source).
A supply Chain and logistics mobile app help the key decision-makers of your company to logically capture the auto-generated data and use them for making data-driven decisions.
It gives you a clear picture of the business performance which you can analyze to make possible improvements.
Furthermore, you can even get the features of an enterprise mobility app included in your app to equip your team members with advanced technology.
3. Strengthened communication across the supply chain
Not sure if you have ever seen such an era where your company and suppliers could only contact drivers.
With any miscommunication or lack of communication with the drivers, the delivery of goods used to be delayed or misplaced.
A logistics mobile app comes with an integration of inventory management system. It is a better, more advanced alternative to the traditional ways of maintaining the supply Chain.
Through the app, the entire team working on maintaining an efficient supply Chain can stay on the same page. Suppliers can communicate with the drivers, track routes and schedule their next delivery plans easily.
As per the capacity of the fleet moving on different routes, the pick-up and delivery efficiency can also be optimized.
4. Simplified growth for smaller businesses
Today, home-based e-commerce businesses and SMEs are taking technological trends more seriously.
Competition is rising to unprecedented levels. And, in no way, it can be compromised.
You can consider a wide variety of customizations while developing a logistics mobile app as per your business-specific requirements.
That’s what we recommend as a leading logistics mobile app development company. We conduct an initial discovery meeting where we come up with suggestions that your supply Chain mobile app must have based on your business plans and goals.
Fleet delivery management, workforce management, delivery tracking, and more are a few features your supply Chain mobility solution can have.
We develop a scalable mobile app so that you can make advancements based on the changing needs of your business in the future.
5. Easy to fill performance gaps in the supply chain
It is not generally easy to keep an eye on the entire supply Chain process as there are various stakeholders involved in it.
But, to simplify the entire process, all the stakeholders need to be one the same page. And, only a mobility solution can help you with the same.
A logistics manager can keep an eye on the goods received and transported, communicate with the suppliers, review the service performance, and more.
This way, a mobility app can make it easier for you to identify and cover performance gaps.
For instance, the retailers looking for logistics services get to know the real-time delivery status. If there is a possible delay in delivery of the goods, your supply Chain mobile app communicates the status in real-time.
With such notifications, you know where are the performance gaps. And, based on that, you can take the necessary steps to fill those gaps.
Similarly, the shippers can use the app to improve their agility and mitigate the risk involved.
6. No paper dependencies to make efficient administration processes
Back in time, the logistics service providers are more dependent on paper-based documentation to manage and run their businesses.
Maintaining records in paper and managing them was never efficient. Loss of records had cost a huge to larger logistics companies in the past.
Similarly, tracing the entries in the maintained records was a tough task and data redundancy even tougher.
This efficiency lag gets minimized with the help of logistics mobile app solutions.
The easy-to-use interface of these apps and fully functional features enables the administrative stakeholders to work more productively without facing unnecessary stress.
Alongside, the paper gets saved as well.
7. Easy to process bookings and payments
Renowned logistics companies like DHL, BlueDart, and more have invested in mobile apps.
One main reason of their investment is that they want to utilize technology to make it easier for their end consumers to book a cargo or parcel.
Across the globe, most of the people now know how to use an app to buy products or opt for services.
Through the supply Chain and logistics mobile app, you can improve your end-to-end customer service by providing efficient tracking and traceability.
As per the current trends, mobile apps are here to stay in almost every industry. The same is true for logistics solution providers too.
Users can schedule parcel pickup appointment, set the date for it, pay online, etc. through the app itself, which saves a lot of time.
8. Efficient staff management
Managing staff is one of the biggest concerns for the logistics company and you’re no different.
With supply Chain management mobile app, you can manage their tasks, expenses, labor costs, and more efficiently.
This eases out the management of your staff and you can save a lot of unwanted and unexpected costs there.
9. Simplified management of the warehouse
Delivering goods timely is not the only objective of running logistics and supply Chain companies. They also need to work on managing their warehouses.
They cannot neglect this aspect of the business as the products are stored in these spaces before being dispatched to the customer’s place.
The task of allocating storage space for the goods in warehouses, then picking them up again for dispatch is not an easy one.
Thus, a logistics mobile app that has been designed and developed with the warehouse inventory management features will be very helpful for the business.
It can guide or assist you in storing the product in a systematic manner, while also keeping a check on the inventory in real-time.
Get your supply chain mobile app now
To monetize your business, improve the customer experience, and outperform the competition, you need a mobile app. Period.
For your logistics business, an advanced mobile app will be a platform using which you can reach out to more customers. Plus, you will be able to manage several different tasks at the back-end and front-end with ease, save money and time.
Let’s connect and discuss your business requirements. After all, it’s time to grow your business.